A tool utilized to identify what educational courses or activities should be provided to employees to improve their work productivity. Focus should be placed on needs as opposed to desires. Conducting training needs assessment can lead to the following
- To decide what specific training each employee needs and what will improve his or her job performance.
- To pinpoint if training will make a difference in productivity and the bottom line.
- Differentiate between the need for training and organizational issues.
Three things to consider:
There are three things to consider in this tool of Training needs assessment they are
- Consider meeting with employees that are already successfully completing tasks. You may uncover useful techniques that can be taught during training to other employees.
- Keep surveys brief. More employees will be willing to complete them and tallying the results will be more manageable.
- Good hand-written notes should be taken during a focus group and consideration should be given to either audio taping or videotaping the session allowing it to be reviewed later for any details initially missed.
Steps of Training needs assessment:
The following said are the steps of training that needs assessment.
- Sit down with a business partner to get their input on what they think their employees’ needs are.
- Develop a survey to be passed out to employees. Include some questions using a Likert scale of 1 to 5 and some open-ended questions.
- Conduct a focus group.
- Hold a second meeting with the employer to review the data from the survey and the focus group.
- Develop a specific, customized training plan.
- Execute the training.